How can I reset my Personal Identification Number (PIN) for Pay-Per-View or OnDemand?

How to Change Your OnDemand Purchase PIN for WOW! tv+:

• Open settings, select WOW!TV under General Settings, select User Codes, select Update Purchase Code Pin. The default Pin is 1234.

Note: that this same PIN is used when purchasing Adult content. As an additional layer of security, the Parental Controls PIN must be entered to enter the Adult section and view the list of content options.

How to Change Your Pay-Per-View or OnDemand Purchase PIN for WOW! Orignal or ULTRA TV:

(If you have not set a Pay-Per-View or OnDemand PIN, then the default PIN will work on your account. The default PIN is either 0000, 1234, or 3215.)

• Press the Setting button twice on the remote control.
• Use the "Up" and "Down" arrow buttons on the remote to highlight the Purchase: PIN.
• Press the Select button on the remote control twice.
• Enter one of the default pins 0000, 1234, or 3215.
• Enter a new 4 digit pin.
• Re-enter the 4 digit pin to confirm.
• Press Exit.

Mid-Michigan customers: if you have not set a PIN, you can do so by going to Parental Controls/PINs Setup in the on-screen menu. You will be asked to assign any four digital number to create a PIN. If you have reset your PIN and cannot remember the new code, contact us for further assistance.