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Internet 2 Gig

FIBER 3 gig Offer Terms

No extra equipment needed

Fiber 1 Gig 

Fiber Internet 1 Gig: Serviceability Modal

Learn More - Internet 100Mbps Fiber

Fiber 3 Gig + YouTube TV 

Download speeds up to 2 Gig

Upload speeds up to __20 Mbps__

Upload speeds up to 20 Mbps

Learn More - Internet 5Gig FIber 

Upload speeds up to __50 Mbps__

Upload speeds up to 50 Mbps

Internet 1.2 Gig: Buy Now

__Upload and download speeds up to 500 Mbps__

15+ simultaneous activities to play and work on your terms, without limits

Internet 2 Gig (Price Lock)

Internet 2 Gig 

FIBER 100Mbps Offer Terms

No data caps

Internet 1 Gig + YouTube TV 

Fiber 1 Gig + YouTube TV 

Working from home, small businesses run from home, large families with heavy usage

Simultaneous streaming, frictionless livestreaming

Internet 2 Gig: Buy Now 

A couple of devices

Download speeds up to __600 Mbps__

Download speeds up to 600 Mbps

Download speeds up to 200 Mbps

FIBER Internet 1 Gig | View Offer Terms BUTTON

Fiber 5 Gig + YouTube TV 

Download speeds up to __1.2 Gig__

Download speeds up to 1.2 Gig

Scroll, stream and play like there's no tomorrow.

FREE unlimited data

Active, mid-sized families with moderate usage, working from home

Internet 1 Gig Symmetrical + YouTube TV 

Learn More - Internet 1Gig

Or use your own

WiFi Modem included

Internet | See All Topics >

Internet 2 Gig + YouTube TV

Internet 300 (mid-michigan) [promotional]

Internet 300 Mbps

Easy set-up on any smart TV or device

Best for surfing, shopping, streaming, social media, casual gaming, smaller families or individuals

Upgraded connectivity

Will I see an additional charge on my bill for Robocall Blocking and Caller ID Alerts? 

Keep the whole family entertained with the best sports, news, and entertainment on TV.

Everything live TV should be.

Perfect for 4k streaming, smart homes, and video conferences.

Exceptional service

Everything live TV should be

Anytime connectivity, plus 100+ channels of live sports, news, and entertainment

Do it all, at once, any time of day, without limits, including serious gaming and HD video streaming

Perfect for 4k streaming, smart homes, and uninterrupted video conferences.

Ideal for a mid-sized family that wants to do everything at once.

Heavy online activity

To determine if your call will incur long distance charges use our local call lookup tool by clicking [here](/phone/local-call-lookup:target=_blank).


How can I determine if my phone call will be considered local or not?

Unlimited Entertainment

Our fastest speed, plus 100+ channels of live sports, news, and entertainment

Unlimited Access

Do everything at once, plus 100+ channels of live sports, news, and entertainment

Perfect for a connected family, plus 100+ channels of live sports, news, and entertainment

Best for larger households, heavy online activity, simultaneous usage on many devices, smart homes, 4K video streaming and serious gaming

Extreme speed

Best for HD video streams,  smart homes, video calls, casual gaming, individuals working from home, households of 4+

Best for HD video streams, smart homes, video calls, casual gaming, individuals working from home, households of 4+


Active Households

Best for heavy online usage, HD and 4K video streaming, smart homes, video calling, online gaming, larger families, multiple individuals working from home

Exceptional connectivity

Symmetrical upload/download speeds are best for larger households with heavy online activity, simultaneous usage on many devices, smart-homes, 4K video streaming, serious gaming.

Internet 2 Gig Powers the super-connected lifestyle. Multi-player gaming, simultaneous 8K video streaming, frictionless livestreaming, super-fast downloads and large file uploads

Unlimited access

Internet 1.2 Gig

Internet 1 Gig Symmetrical (Price Lock)

Internet 1 Gig Symmetrical 

There are 3 important parts of a professional installation:


What happens during a Professional Installation? 

Installation charges are based on the type of installation you choose. Once your services have been installed, your WOW! billing will begin on your installation date.


What are the charges associated with my install and when does billing start?

Good for web browsing, email, social media, or remote learning

Value connectivity

Internet 50

Internet 200

Internet 100

HSD_TV+ Internet 1.2 Gig

Fiber 500 

Fiber 5 Gig 

Fiber 3 Gig 

Fiber 100 

What does “Potential Spam” mean when I receive this message on my Caller ID with an incoming call?

What are the rates associated with calling outside the United States with WOW! Phone?

How do I block my identity from Caller ID (Caller ID Block)?

How do I get help with my WOW! mobile phone services and billing?

What is the difference between 911 and E911 service?

If I lose power, will my home alarm still work?

Please call 833-674-9306 or email us at ruralcallissue@wowinc.com.
Please have the following information ready:


Having trouble completing a long-distance call to a rural location?

What if my electricity goes out? Will I still be able to use my WOW! Phone service?

What is Robocall Blocking and how does it work?

Can I choose my own long-distance carrier?

What do I need to know about my WOW! Phone installation appointment?

How many phone lines can I have with WOW! Phone?

Do I need to contact my alarm company to test my alarm after my WOW! Phone is installed?

Can I call mobile phones in other countries using WOW! Phone?

Yes, your second line can have a different directory listing than your primary line.

Can the Second Line directory listing be different from the primary line?

What are my voicemail commands?

Please call us at 1-866-496-9669 or email us at callblocking@wowinc.com if you believe a legitimate call has been blocked in error or to report a number you believe should be blocked.

With the Robocall Blocking feature, how do I report a call blocked in error or a fraudulent call that was not blocked?

What is Repeat Dial and how do I use it?

Are international calls blocked with WOW!?

What is 3-Way Calling and how do I use it?

What is Selective Call Forwarding and how do I use it?

Use Automatic Recall to automatically dial your last incoming call, whether the call was answered, unanswered, or busy. 

What is Automatic Recall and how do I use it?

Can I purchase my own eMTA modem for use with WOW! Phone or do I have to lease the modem directly from WOW!?

For a separate monthly charge, WOW! offers an optional Service Protection Plan for most residential customers who subscribe to WOW! services. The Plan is a maintenance program that maintains and repairs the inside cable, data and telephone wiring in a customer's home that is used to provide the WOW! services:

View the full plan details [here](/support/service-protection-plan).

What's the best way to maintain my WOW! services?

What is the Telecommunications Relay Service (TRS) and how does it work?

Can I call 911 using WOW! Phone?

Calls to 1-900 or 1-976 phone numbers are blocked by default. WOW! will unblock access to these numbers at the customer's request by [calling Customer Support](/support/contact-us:target=_blank).

Phone Help