About WOW!
Proudly Serving 19 Markets in the Midwest & Southeast
With an efficient and high performing network that passes nearly 2 million residential, business and wholesale consumers. WOW! provides services in 19 markets, primarily in the Midwest and Southeast, including Michigan, Alabama, Tennessee, South Carolina, Georgia and Florida, including the new all-fiber networks in Central Florida, Greenville County, South Carolina, and Livingston County, Michigan. With an expansive portfolio of advanced services, including high-speed Internet services, cable TV, home phone, mobile phone, business data, voice, and cloud services, the company is dedicated to providing outstanding service at affordable prices. WOW! also serves as a leader in exceptional human resources practices, having been recognized multiple times by the National Association for Business Resources as a Best & Brightest Company to Work For in the Nation, winning the award for the last seven consecutive years.
Our Values
Our ongoing commitment to provide excellent service and create stress-free experiences for our customers is exemplified in our core values:
- Respect: Treat others as you wish to be treated - know your customer.
- Integrity: Choose to do what’s right.
- Spirit of Service: Provide the WOW! experience by being reliable, easy to work with and pleasantly surprising to each other and to our customers every time.
- Accountability: Deliver value enhancing work on time and as needed, utilizing our resources in their highest and best use.
If we were a person, we'd likely be described as honest, sincere and likable. We are fun-loving. We like who we are. We love what we do. And we appreciate the people we serve. We're a company of people who derive genuine satisfaction from taking care of each other, and our customers. Which means doing things a little differently than most telecom companies. Like treating people as members of the human race, for starters. Fostering positive customer experiences at all transaction points. And taking a more personalized approach to serving our customers. This personalized approach includes providing solutions that are thoughtful and affordable. Delivering service that is not just responsive and satisfactory, but utterly personable. Honoring your time, and our word. Being totally accountable for our actions. Giving you reason to believe in us. Not what you'd expect from a broadband company, is it? Welcome to WOW!.
Belonging is in the fiber of our being
We’re working to create a culture of inclusion - increasing representation across teams, and holding ourselves accountable at every level. Our philosophy is simple. We deliver an employee and customer experience that lives up to our name in all of our dealings, no matter how great or small.
We're better together
Each of our employees and partners brings a unique perspective and experience to the table. At WOW!, the quality of our products reflects the quality of the people we have on our team.
Doing the work as a team
Creating a culture of belonging is more than just a statement. It's deep in the fiber of who we are. From our leadership to every employee, our values drive the work that we do.
See Our Moments.
A WOW! Moment is an unexpected act of courtesy and kindness. Sometimes the moment can represent a large gesture, but more often than not it’s the little things that can make you smile or brighten your day. At WOW!, we strive to create these WOW! Moments for anyone we might encounter in the communities we serve.
Service Locations
WOW! is expanding its Internet services across the country! Find us in the following states: