How do I manage my account online, including my account number, login email, contact email and password?

You can manage your account online within My Account, WOW!'s Online Account Manager

  • To log in you will need the email you selected as your Account Email and your password
  • If you've forgotten either one of those, you can get help on the login page
  • To register for online account access, you will need the last 4 digits of your account number, the account holder's last name and the service zip code.

How to Change Your Account Email, or Password:

  • Login to My Account,
  • Select the Profile option in the top right of the screen
  • Select Profile
  • Once in the Profile section you can update your Account Email and Password.
  • Note: Changing your email also changes your Login ID.

How to Access Your Account Number:

  • Your account number can be found on your most recent statement, or in the top right hand corner of the My Account home page.