WOW! Internet includes network level security that is always on and requires no settings or management. This security helps protect you from viruses, malware and phishing. Within our security, the Network Safety Blocking Feature also helps block you from visiting malicious domains and URLs.
If you're being blocked from a site that you want to visit, you may try updating your Domain Name System (DNS) to bypass WOW!'s DNS service which controls this traffic. DNS updates can be made in your WiFi router settings. If you're a WOW! customer with an eero device, use the eero app to make this update. WOW! customers with non-eero devices can reference the device's manual to make this update.
Please note that DNS service providers are third parties not affiliated with WOW!. DNS services are subject to their own terms, conditions, and privacy and other policies. WOW! is not responsible for your access to or use of such third party services, including their content, features, requirements, terms and policies, or any other aspect of the third party service, or for the use, storage or disclosure of information that you provide to a third party. You assume all risks associated with such third party services.