WOW! has discontinued ACP benefits as of April 30, 2024, in response to the end of full funding for the Affordable Connectivity Program.
We know that the loss of the ACP benefit will be difficult for many households, so we have several options to keep you connected to the best Internet at the best price.
Contact us today to find the services that are right for you.
The Federal Communications Commission (Commission) announced that full funding for the Affordable Connectivity Program benefit ended on April 30, 2024. In response WOW! stopped accepting new applications and enrollments after February 7, 2024, and providing ACP benefits as of April 30, 2024.
Starting late January 2024 and during the ACP wind-down period, ACP households enrolled in WOW! services received notices from WOW! outlining the following:
If you provided consent to automatically shift to WOW!’s standard rates and general terms and conditions after ACP ends, your May 2024 bill changed in the following ways:
If you DID NOT provide consent to automatically shift to WOW!’s standard rates and general terms and conditions after ACP ends:
After you stop receiving ACP benefits you have the option to:
Affordable Connectivity Program customers may file complaints about enrollment or program support with the FCC at 1-888-225-5322 (phone); 1-844-432-2275 (video phone); or on their website.