AutoPay is our automated monthly payment system that deducts the amount of your monthly bill from your bank account or credit card every month. Please note that enrolling in AutoPay does not stop your monthly paper statement. You can enroll in Paperless Billing in addition to AutoPay, all within My Account, WOW!’s Online Account Manager.
Some packages also qualify for an AutoPay discount. After the 1st successful payment is debited from AutoPay, eligible accounts will receive the discount on the following statement. The discount will remain on statements as long as the payment method used for AutoPay is in good standing.
Note: It may take up to 30 days for the first AutoPay transaction to occur. Please continue to make manual payments during that period. In addition, we advise you to make a one-time payment to reduce your balance to zero.